Submit a Complaint
If you believe a licensee or brokerage may have acted improperly by violating the Real Estate Trading Act, its Regulations or the Commission Bylaw during the course of a trade in real estate you may contact us to file a written complaint.
It is important to note that the Commission does not accept anonymous complaints and does not have the legal authority to award damages. Before submitting a complaint, please review the Complaints section of the website, which will assist you in completing your complaint.
Download and complete the Complaint Form
Your complaint can be submitted by email, however, the Commission requires clear copies of all documentation in support of your complaint, such as:
- Agreement of Purchase and Sale;
- Brokerage Agreement;
- Agency Disclosure Form (Working with the Real Estate Industry Form);
- Property Disclosure Statement;
- Listing Addendum;
- All correspondence between yourself and the licensee(s) (i.e. emails, text messages or voicemails); and
Mail/ fax/ email the Complaint Form and supporting documentation to:
Nova Scotia Real Estate Commission
601-1595 Bedford Highway,
Bedford, NS, B4A 3Y4