The Commission website is currently undergoing updates to coincide with revisions to the By-law and forms effective July 1, 2025.

For more information on the By-law updates, click HERE.

For more information on the forms updates, click HERE.

Complaints & Investigations

What do you do when issues arise between you and the licensee or brokerage that you are have an agreement with? What do you do if you witness a licensee acting in what you perceive to be an unethical or unprofessional manner?

The Nova Scotia Real Estate Commission is responsible for setting standards of practice for the real estate industry. This role serves both the industry and the public: to create consumer confidence and trust in the industry it is essential to limit unethical, incompetent, and illegal practices. This includes a thorough complaints and investigations process.

The Commission receives complaints from consumers, licensees, real estate associations, financial institutions and police agencies. The Registrar also has the authority to order an investigation if information comes forth from sources other than a formal written complaint. In particular, information regarding issues of serious threat to the public interest would result in an investigation.

NO ANONYMOUS COMPLAINTS

The Commission will not proceed with a complaint unless it receives sufficient information to determine if the matter should be investigated. Often, the complainant is an important witness and without their cooperation the Commission will not be able to make that determination.

More in this Section:

Complaints & Investigations
Appeal Process

The Nova Scotia Real Estate
Commission
is the regulator of the
Nova Scotia real estate industry.

Contact Us

Nova Scotia Real Estate Commission

601-1595 Bedford Highway
Bedford, NS
B4A 3Y4

p: 1.902.468.3511 or
1.800.390.1015

f:  1.902.468.1016 or
1.800.390.1016