Complaints & Investigations
The Nova Scotia Real Estate Commission is responsible for setting standards of practice for the real estate industry. This role serves both the industry and the public: to create consumer confidence and trust in the industry it is essential to limit unethical, incompetent, and illegal practices.
When a complaint is received, the Registrar will examine it to and determine whether the conduct of a licensee appears to:
- be in breach of the Real Estate Trading Act or By-Law
- be contrary to the standards of practice expected of an Industry Member
- demonstrate incompetence, recklessness or intent
- put consumers or other Industry Members at risk
- undermine public confidence in the industry, harm the integrity of the industry or bring the industry into disrepute
NOTE: The Commission does not accept anonymous complaints, nor can the Commission award damages.