Commission Staff
The following individuals make up the Commission staff. Click on a staff member's name to send them an email.
As Registrar of the Commission, Doug Dixon has overall responsibility for the effective administration of real estate regulation in Nova Scotia. His role includes providing leadership, integrity and fair-mindedness to the administration of the Real Estate Trading Act, and to ensure the highest possible level of consumer protection and knowledge in the operation of the real estate brokerage industry in Nova Scotia. Doug is responsible for enforcing the Real Estate Trading Act, ensuring efficient and cost-effective registration, and contributing to improvements in policy, legislation and operations.
As Compliance Officer, Brad Chisholm's role is to oversee Industry Member compliance with the rules of the Commission’s Standards of Business Practice and to provide guidance to consumers and Industry Members of their ethical obligation. His main role is investigating consumer complaints about the actions of Industry Members. Brad is also is responsible overseeing the province wide inspection service, which includes auditing trust accounts and reviewing brokerages’ record keeping. Compliance audits and investigations are designed to maintain a high-level of consumer protection.
Carolin and Susan conduct brokerage trust account audits on a yearly basis and perform full brokerage audits of all brokerage record keeping and trade practices on a three year cycle. This includes on-site audits, meeting with brokers or managers to discuss the results, doing any follow-up required and reporting the results of audits to the Compliance Officer. The main focus of the Compliance Auditor is to carry out the actual audits and to educate Industry Members, in a proactive way, when corrective action is required.
Pam Crane, Licensing Officer
Pam Crane has two roles as Licensing Officer for the Commission. The Licensing Officer is responsible for all licensing administration, which includes new applications as well as renewals for brokerages, brokers/managers, and salespeople. In addition, Pam assists the Registrar in the general administration of the day-to-day operation of the Commission.
Peggy Kell, Communications Officer
As Communications Officer, Peggy Kell is responsible for the Commission’s internal and external communications. Peggy develops a wide variety of publications for both consumers and Industry Members, maintains the Commission Web site, and assists the Registrar and Board of Directors in the implementation of the Commission’s strategic plan. She is also the primary contact for all advertising questions, concerns, and issues and is responsible for monitoring real estate advertising to ensure compliance with Commission standards and requirements.
As the Commission’s Administrator is responsible for the Commission front office and assisting the Licensing Officer. Elaine is the Commission's examination invigilator.
As the Commission’s Bookkeeper, Cathy is responsible for the Commission's accounting and financial record keeping as well as general administration.
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